south-wales-hearing-health-about-us-header

About Us

Hearing solutions that are customised to each patient's individual needs.

About Us

Hearing solutions that are customised to each patient's individual needs.

South Wales Hearing Health

South Wales Hearing Health is a family run, independent hearing clinic devoted to offering the best solution for your hearing needs. We have a dedicated, highly qualified and professional team. For over 10 years, we have been taking care of our clients’ hearing needs under the name Malmo Hearing, but are now trading as South Wales Hearing Health.

We offer FREE hearing health assessments, FREE demonstrations of the latest digital Hearing Aid technology, FREE lifetime aftercare and service. We also offer microsuction ear wax removal.

At South Wales Hearing Health and previously Malmo Hearing, we understand that hearing loss is a very personal and sensitive issue. Therefore, we treat every patient with the utmost compassion. We will be with you every step of your journey to better hearing, from the initial consultation, through ongoing treatment and the long-term health and protection of your hearing.

South Wales Hearing Health is managed by Mal Johnston, a Registered Hearing Aid Dispenser, and his team of hearing care specialists that are excited to help you hear better and live better as a result.

Whether trading as Malmo Hearing or South Wales Hearing Health, we are passionate about giving you the finest audiological experience in Wales, and our 2016 and 2017 customer service excellence awards reflect this.

  • National Audiology Practice of the year – 2019 (Awarded by the National Optometrist Awards)
  • Health Care Professionals of the year – 2018 (Awarded by The Voice Magazine Awards)
  • Customer Service Excellence Award Winners 2016 and 2017 (Awarded by South Wales Business Growth Awards

As well as operating from our Bridgend clinic, we also have partnerships with pharmacies, doctor’s surgeries and opticians throughout South Wales, enabling us to offer a customer-focused and community-based service. We also provide a home visit service for patients that are unable to visit any of clinics – give us a call on 01656 652444 to book your home visit hearing assessment or wax removal (note there is a £30 charge for the home visit service).

In addition, we also now offer home visits for all SA postcodes. We also regularly have new clinics coming on stream so keep an eye on our website and social media to keep up to date with our news!

Personal service is at the heart of South Wales Hearing Health. We are passionate about improving people’s quality of life with better hearing and will take care of every customer as if they were a family member. We have thousands of ear’s experience and have helped countless people live a healthier life through better hearing.